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Important Information

	Account Management
	Start, Transfer or Stop Service
	Payment Options
	Energy Efficiency
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	Customer Information
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	NSTAR Solar
	Billing Rights
	Important Information
	Customer Communications
	Rates & Tariffs
	Report Energy Theft
	Community Action Programs
	Understanding Your Bill
	Streetlight Repair Form
	Release of Info. For NSTAR's Discount Rate
	Property Damage Claims
	Public Hearings
	Storm Center
	Contacts

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Related Topics

Customer Communications

Dept. of  Public Utilities

Understanding Your Bill

Financial Assistance

Each year NSTAR sends important safety, customer rights and other important reminders to customers. Please print this information for easy reference.

Account Information

• NSTAR's Discount Rate
• MassSAVE (PDF)
• Customer Rights - Billing Terms & Definitions
• Important Notice for Residential Customers: Consumer Rights & Financial Hardship Certification

Safety

• Important Safety Reminders
• Natural Gas Pipeline Safety
• Carbon Monoxide Safety
• Natural Gas Safety - Smell of Gas (PDF)
• See It - Report It
• Important Information About Gas Pipes (PDF)